Overview
NXGWorks ("we", "us", "our") is a mobile app development studio based in the United Kingdom. This privacy policy explains how we collect and use personal data when you visit our website at nxgworks.com or get in touch with us.
We are committed to protecting your privacy and handling your data responsibly, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data we collect
We may collect the following types of personal information:
- Contact information: your name and email address when you fill in our contact form.
- Message content: the content of any enquiry or message you send to us.
- Technical data: your IP address, browser type and pages visited, collected automatically through server logs and analytics.
We do not collect sensitive personal data (such as financial details, health information or government identifiers) through this website.
How we use data
We use the data we collect to:
- Respond to your enquiries and messages.
- Improve the performance and usability of our website.
- Comply with our legal obligations.
We do not use your data for automated decision-making or profiling, and we will never sell your data to third parties.
Data retention
We retain contact form submissions for up to 12 months. After this period, they are securely deleted unless we have a legal obligation to retain them longer.
Technical/analytics data may be retained for up to 26 months for website improvement purposes.
Third parties
We use a small number of trusted third-party services to operate our website:
- Google Fonts: to serve typefaces. Google may process your IP address when fonts are loaded. See Google's privacy policy.
- Hosting provider: our website is hosted on Hostinger, which may process server log data.
All third parties are required to handle your data in accordance with applicable data protection law.
Cookies
Our website uses only essential, functional cookies required for the site to operate correctly. We do not use advertising, tracking or third-party analytics cookies. No cookie consent banner is required as we do not set non-essential cookies.
Your rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Access: request a copy of the data we hold about you.
- Rectification: ask us to correct inaccurate or incomplete data.
- Erasure: ask us to delete your data, where we have no legal reason to retain it.
- Restriction: ask us to restrict how we process your data in certain circumstances.
- Portability: request your data in a commonly used machine-readable format.
- Object: object to our processing of your data.
To exercise any of these rights, contact us at info@nxgworks.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or disclosure. Our website is served over HTTPS.
No internet transmission is completely secure, however. If you have concerns about the security of data you've shared with us, please contact us immediately.
Contact us
For any questions about this privacy policy or how we handle your data, please contact us at:
Email: info@nxgworks.com
Website: nxgworks.com
Location: United Kingdom